Career Opportunities


Skip Navigation LinksHome > About Gowrie > Career Opportunities Gowrie Group offers an exciting, challenging, professional working environment. We are committed to the ongoing development of our employees, and provide our team with excellent training resources, sophisticated technology platforms, a collegial atmosphere, and significant career growth opportunities. Gowrie offers competitive compensation and quality benefits packages.

The company is locally and nationally renowned; it is the top privately held property/casualty agency in Connecticut, is the largest independent marine insurance agency in the US, and is part of the prestigious listing of the Top 50 National Property/Casualty Agencies. Every year, starting in 2011, the company has been voted based on employee feedback as a “Top Workplace in Connecticut.”

Gowrie Group is always interested in hearing from motivated, energized, and focused individuals who have expertise and experience in one or more of our core focus areas: commercial insurance, personal lines insurance, marine insurance, benefits insurance, account management, and customer service.

To learn more or to submit your resume and cover letter, please contact our Careers Team anytime at careers@gowrie.com, 860.399.3662, or 800.262.8911

We are actively recruiting for the positions below.


Personal Insurance Lines Account Manager

Job Description: Personal Lines Account Manager/Claims Specialist

The Personal Lines Account Manager position will be a dual role which is responsible for the day to day execution of policy changes, renewals, administration and servicing of new and existing clients as well as coordinating and managing the personal lines claims. The Account Manager will be able to work independently, as well as contribute to a team. A complete and thorough knowledge of personal lines insurance is required. The position is also responsible for keeping up with industry challenges and changes.

Account Manager Responsibilities:

  • Provide superior service to assigned accounts.
  • Ensure timely response to client requests.
  • Address customer inquires and issues immediately.
  • Assist with claim inquiries, cancelations and endorsements.
  • Conduct renewal reviews with complete and thorough understanding of each client’s policies.
  • Effectively utilize technology.
  • Follow work flow and procedures established by the agency.
  • Coordinate with Sales Producers to maintain client information and achieve optimal results.
  • Independently complete special projects and research as needed.
  • Meet or exceed performance expectations with a strong commitment to the mission, goals and values of the agency.
  • Oversee the claim handling activities for Gowrie Group Personal Lines.
  • Coordinate and deliver superior claim service ensuring that Gowrie Group Personal Lines has adopted and is adhering to clear standards for claim reporting, carrier loss adjustment, and customer communication. Standards will be established for each type of claim: home, auto, umbrella, inland marine etc.
  • Coordinate with Gowrie Group Claim Manager and Personal Lines Manager on handling activities between the client, the agency and the carrier on all large losses/claims in suit/claims being investigated for fraud by carrier.
  • Position will maintain claim data in the agency management systems and monitors agency and carrier claim information to identify trends and needs.
  • Facilitate communication on claim issues between producers, account managers, agency principles, carrier personnel and client.

Qualifications:

  • Licensed in Property & Casualty.
  • Comprehensive knowledge of general insurance policy coverage and state regulations.
  • Exceptional interpersonal and communication skills.
  • Extremely well organized, accurate and detailed oriented.
  • High level of ability to plan, prioritize and multi-task to meet tight deadlines. Proactive.
  • Strong customer service acumen is critical.

Benefits:

  • Medical coverage
  • Dental coverage
  • Vision Care coverage
  • Long Term Disability
  • Short Term Disability
  • Life Insurance
  • 401k
  • Voluntary Supplemental Life Insurance
  • Voluntary Dependent Life Insurance
  • Flexible Spending Accounts
  • Fitness Club on site

To Apply:


Gowrie Claims Services – Claims Account Manager

Reports to: Managing Director, Gowrie Claims Services
Works with: Claims Managers, Claims Billers and Director (as required)
Work Location: Marshfield, MA

Job Function:

  • Receives and reviews injury claims, provides recommendations related to compensability under Chapter 41, Sections 100 and 111F.
  • Provides claims management services that include case management, fee negotiations, coordination and tracking of medical care to aid injured employees in accessing quality medical care.
  • When authorized, establishes contact with injured employee, to assist in the injury management process.
  • Communicates regularly with medical providers, discussing treatment plans and the claimant’s adherence to treatment plan. Provides claims information to client communities via our secure internet connection.
  • Posts all medical notes, bills and related information into the ALYCE claims management system with a high degree of accuracy.
  • Provides the Chief or his/her designees with regular updates on employee status.
  • Has a working knowledge of collective bargaining process as it relates to Chapter 41, Section 111F.
  • Establishes and maintains appropriately documented claim files.
  • Reviews all related medical claims, assists in rating of bill (when required) and makes sure they have been entered into the ALYCE for processing.
  • Files lien letters on behalf of the community and insurer when a subrogation claim is possible.
  • Provides monthly reports to clients informing them of claim status and pending medical bills.

Qualifications:

  • Graduation from high school or GED equivalent.
  • Knowledge of medical terminology, anatomy and physiology.
  • Secondary training, education or knowledge in medical billing procedures.
  • Excellent organizational skills and attention to detail.
  • Ability to maintain positive working relationships with co-workers.
  • Ability to use computer systems accurately.
  • Understanding of the importance of quality customer service and strives to provide that quality service to our clients.
  • Ability to maintain confidentiality with respect to claimant medical information.

Benefits:

  • Medical coverage
  • Dental coverage
  • Vision Care coverage
  • Long Term Disability
  • Short Term Disability
  • Life Insurance
  • 401k
  • Voluntary Supplemental Life Insurance
  • Voluntary Dependent Life Insurance
  • Flexible Spending Accounts
  • Fitness Club reimbursement

To Apply: