Client Services

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When it comes to insurance, Gowrie offers more than just products. It is our breadth of services and the way we take care of our clients that differentiate us from the rest of the insurance industry. Our dedicated team of professionals is always available to you, whether you have a quick question, a claim to report, require loss-control services, or simply need a copy of your policy.

Our suite of service solutions includes:

  • Dedicated, Licensed Account Manager. Your primary point of contact who will focus on building a strong relationship with you based on mutual trust and provide you with the highest quality service.
  • Safety & Loss Prevention. Our safety and loss prevention solutions are managed and delivered by our in-house veteran industry experts and through our preferred access to leading industry resources. We work with clients to develop custom programs which reduce exposures to risk and improve safety standards. Through employee education, ongoing training, written programs, and management “buy in,” we help our clients to develop environmentally friendly facilities and healthy, safe workplaces. Learn more about our Safety & Loss Prevention Solutions.
  • Claims Administration. Our claim experts are your advocates. If you have a claim, one of our experts will be your single point of contact and will provide you with the proactive claims monitoring, guidance, and support you need. Our direct relationships with the insurance companies enable us to act as your liaison and expedite your claim, which simplifies the process for you and helps you achieve the best and fairest outcome. Report a Claim.
  • 24/7 Self Access. Clients can use our online CSR/24 system to gain web access to certificates of insurance, claims reporting, add/delete auto drivers, issue vehicle ID cards, and more. Call us to learn more, or new users, click here to sign up. Current users, click here to log in.