Client Services


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When it comes to insurance, Gowrie offers more than just products. It is our breadth of services and the way we take care of our clients that differentiate us from the rest of the insurance industry. Our dedicated team of professionals is always available to you, whether you have a quick question, a claim to report, require loss-control services, or simply need a copy of your policy.

Our suite of service solutions includes:

  • Dedicated, Licensed Account Manager. Your primary point of contact who will focus on building a strong relationship with you based on mutual trust and provide you with the highest quality service.
  • Safety & Loss Prevention. Our safety and loss prevention solutions are managed and delivered by our in-house veteran industry experts and through our preferred access to leading industry resources. We work with clients to develop custom programs which reduce exposures to risk and improve safety standards. Through employee education, ongoing training, written programs, and management “buy in,” we help our clients to develop environmentally friendly facilities and healthy, safe workplaces. Learn more about our Safety & Loss Prevention Solutions.
  • Loss Analysis. We review our commercial clients’ loss history to identify trends and make recommendations on programs to limit injuries and property damage. And we schedule periodic claim reviews to implement claims mitigation strategies.
  • Claims Assistance. If you have a claim, the Gowrie Account Management team is available to help you with claims submission, advocacy, guidance, and support through the entire claims process.
    • To start the claims process, please contact your insurance carrier directly using the direct claims reporting number list on this page: Report a Claim.
    • To speak with your Gowrie Account Manager directly, contact them using their direct line, or call our main number at 800.262.8911.
    • For after-hours claims emergencies, please call 800.262.8911 and press option #6 to reach our live 24/7 customer service center.